Returns

Final Sale Policy:

Because every item is uniquely customized to order, all decorated apparel is considered final sale. By completing your purchase, you acknowledge and approve the final design, placement, and garment specifications, as we cannot accept returns based on general preference or expectation differences.

Damaged or Incorrect Items? We stand firmly behind our industrial-grade stitching and premium apparel. If there is a rare manufacturing defect or embroidery error. Please email tedsembroidery@gmail.com. within 14 days of delivery with your order number and a photo of the issue so we can work with you on a resolution.

How to Request a Return or Exchange Tracking Review:

If you believe your custom apparel order has a structural manufacturing defect or an embroidery production error, please follow our standard resolution process. When contacting our support team via email, make sure to include your original invoice or order confirmation number in the subject line. Additionally, attach clear, well-lit photos showing the specific stitching issue or garment defect from multiple angles. Our quality assurance team reviews all submissions within 2 business days to verify the production error against your approved digital mockup file. Once verified, we will arrange for a prompt replacement garment to be stitched and shipped to your address at absolutely no additional cost to you.