Privacy Policy

Last Updated: June 27, 2026

At Ted’s Embroidery (accessible from https://teds-embroidery.com), one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by our website and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at tedsembroidery@gmail.com.

1. Information We Collect

When you visit or make a purchase from our WooCommerce store, we collect certain personal information necessary to fulfill your order:

• Account & Order Details: Name, billing address, shipping address, email address, phone number, and account username/password.
• Artwork & Visual Media: Image or vector file uploads dropped at checkout for custom embroidery and manual digitizing services.
• Device Data: IP address, browser type, and timestamps collected automatically through cookies to optimize your shop experience.

2. How We Use Your Information

We use the collected data strictly to run our business operations, including:

• Processing payments and shipping your custom apparel.
• Communicating with you regarding order design approvals or support inquiries.
• Screening orders for potential risk or fraudulent activity.
• Complying with tax, accounting, and legal obligations.

3. WooCommerce and Third-Party Data Sharing

We do not sell your personal data. However, we share information with essential third-party service providers to power our store:

• WooCommerce: To power our e-commerce operations.
• Payment Gateways: Credit card payments are handled securely by our integrated payment processors: Stripe, PayPal, and WooPayments. We do not store or have access to your raw credit card information.
• Shipping Carriers: Your name and physical address are shared with our shipping fulfillment partners, USPS and UPS, to deliver your orders.

4. Cookies and Tracking

We use cookies to keep track of items you add to your shopping cart while you browse our site. You can choose to disable cookies through your individual browser options, though it may disrupt order features.

5. Data Retention

We retain your order details, contact details, and custom artwork for as long as necessary to complete your projects and fulfill our accounting and tax retention legal requirements.

6. Your Rights

Depending on your location (such as the EU under GDPR or California under CCPA), you have rights regarding your data. These include the right to access, correct, or request the deletion of the personal information we hold about you. Please contact us directly at tedsembroidery@gmail.com to exercise these rights.