We accept high-resolution PNG, JPG, SVG, and AI files. For the cleanest, sharpest stitch layout, vector files (SVG or AI) with solid colors work best.

No! We have no minimum order requirements. You can order a single premium custom pullover hoodie or a full bulk batch for your entire team.

Standard production and digitizing take 3–5 business days, plus shipping transit time. We will email you a tracking link as soon as your items leave our shop.

Because custom items are permanently stitched with your unique artwork, we cannot accept returns or exchanges unless the garment is physically defective or we made a mistake in production. If there is an issue with your order, please contact us immediately so we can make it right.

Unlike automated conversion software that causes puckering and loose threads, we perform 100% manual embroidery digitizing. We map every single stitch by hand using industrial-grade threads to guarantee retail-ready precision that outlasts the garment.